Terms of Employment
Your business should always have transparent terms of employment, entitling your employees to written contracts, clear health and safety policies and fair disciplinary and grievance procedures that are accessible and understood by all. In tourism, many businesses utilise seasonal or casual workers however, this type of recruitment should never be at the cost of permanent employment and your business should still employ a core body of employees with regular incomes.
An understanding of the national legal entitlements and labour laws is essential when writing your terms of employment and in ensuring your staff are treated in a fair and honest way. It is important to establish these formal terms of employment for the safety and protection of your employees but also to protect your own rights as an employer. Full disclosure and communication of their rights shows you take your responsibility as an employer seriously and also demonstrates reliability. An individual should always have the freedom of choice to decide whether they enter into employment with you and as such your recruitment should be free from any coercion.
STAFF SATISFATION
When staff feel valued, respected and happy, your business will feel the benefits; your staff are on the frontline of the business and so are a vital part when establishing your business' reputation in the local community and with the clients. A good sign of satisfied employees is a low staff turnover.
HEALTH & SAFETY
One of the key considerations for a happy working environment is a safe environment; all employees should be trained to use any equipment required for their position and also provided with protective equipment as necessary for undertaking their job role.
Employee Welfare